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Individual Account Management

All Surecall One3 customers receive individual account management.  Our Client Relationship Manager's have been chosen specifically for their knowledge of both the Security and Telecommunications Sectors.  They are equipped to handle a wide scope of various enquiries from technical network queries to trouble shooting alarm receivers.

247Support Support and service

Your business operates under mission critical circumstances so why shouldn't your service provider?  Suretek has direct access to the carriers National Network Operations Centre, and direct access to the IN Platform so we can provide you with a specialised and fully managed service that guarantees your lines can be accessed for adds, moves and changes 24/7.  This means you don't have to wait in a queue when things go wrong and you will always receive high quality service for all your security telecommunication needs.

 

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We report to you

Surecall One3 provides full reporting for all event figures, which are updated daily and at the end of the month you receive an individual account statement with your monthly event totals.

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Contact Information

  Australia International
Enquiries & Support
(9AM – 5PM AEST)
1300 65 44 33 +61 2 8787 9865
General Fax
(9AM – 5PM AEST)
1300 73 22 83 +61 2 8787 9867
Emergency Support 
(24/7)
1800 851 001 +61 2 8787 9823
Product Enquiry Form More contact information

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